SSK Infosys - Returns & Refunds Policy

Last Updated: May 23, 2025

Thank you for shopping at SSK Infosys. Please read our policy carefully to understand our terms regarding returns, refunds, and replacements.

Important Notes:

• No Returns, Refunds, or Replacements will be accepted:
  • If you simply don't like the product.
  • If the product seal is broken or the product has been used.

Damaged, Defective, or Wrong Product:

If the product is:

• Delivered in damaged condition,
• Defective or not working (dead on arrival),
• Or if you receive the wrong product,

You must:

• Contact us within 72 hours of delivery.
• Share a mandatory uncut unboxing video as proof.
• Email the video to: sskinfosys2017@gmail.com

Once verified, we will arrange a replacement.

Warranty Claims:

• Any product-related issues after delivery should be claimed directly with the brand’s official service center as per their warranty policy.

Returns Process:

• Returns are only accepted for damaged or incorrect products.
• Return requests are processed within 5 to 6 days after approval.
• Refunds are issued within 3 business days to your bank account after the returned product is received and verified.

Return Conditions:

To be eligible for return:

• The product must be returned within 7 business days.
• The item must be in its original packaging and unused.

Non-Returnable Items:

• Products made to order or customized.
• Items that spoil quickly or have expired.
• Unsealed products related to hygiene or health.
• Items that are inseparably mixed with others after delivery.

Return Shipping:

• The customer is responsible for the cost and risk of returning the product.
• Products must be returned to:

Need Help?

For any questions or assistance, feel free to contact us:

• 📧 Email: sskinfosys2017@gmail.com
• 🌐 Website: com/contact
• 📞 Phone: +91 96076 23251 / +91 91564 50751